Lifetime Jewellery Warranty
Our Lifetime Jewellery Warranty Covers the Following for the Life of Your Diamond Exchange Engagement Ring or Jewellery:
- Ring Re-Sizing Up or Down up to 2 Sizes (valued at $70 - $175). ** Resizing not available for full band eternity rings, as eternity rings with a full band of diamonds cannot be re-sized.**
- Minor Repairs, like Damaged Mountings, Dents and Scratches (valued at $300 - $575).
-
Cleaning and Repolishing Every 12 Months (valued at $65).
- Prong Tightening (valued at $30 - $60).
- Replacement of the 1st Round Pave Diamond within the 1st Year, if Lost (valued at $325 - $600).
- Minor Adjustments After Delivery, if Possible, Like Setting the Diamond Lower, Thinning the Band (valued at $160 - $295).
If there are any costs involved for repairs and/or design changes, your Diamond Exchange Diamond & Jewellery Expert will provide you with a quote and discuss all the formalities with you.
Please Note:
- Delivery of the diamond ring / jewellery to our Toronto, Mississauga or Hamilton offices is required and is the customer’s responsibility. Any shipping costs are the responsibly of the customer.
- Your receipt is your warranty and is required as proof of purchase.
- A re-rhodium plating service is available; however it is not covered by our life-time warranty and costs CAD $88.50 (excl. tax).
- Our life-time jewellery warranty is optional.
- For custom-designed engagement rings and jewellery, our life-time warranty is included FREE.
Please call us toll-free at 1-866-339-9988 if you have any questions or would like more information on this item.